Frequently Asked Questions (FAQ)

Here you will find answers to the most common questions about your stay in our fitter’s rooms near Jena. If you need more information, please feel free to contact us at any time.

nfortunately, there are no shops in Oßmaritz anymore.
The nearest shopping facility is just a 10-minute drive from our accommodation.

After your booking, you will receive a personal door code via email or SMS.
This code allows you to check in contactlessly 24/7.
With your code, you can open both the front door and your room door.

Entry instructions:

  1. First, press the “Lock” button to unlock the doorknob.
  2. Enter your code (you have 5 seconds).
  3. Press the “Lock” button again to confirm your entry.
  4. The lock will signal that the code is correct.
  5. Turn the doorknob to the left to open the door.

You can also watch our instruction video on YouTube.

If you have any questions or problems, we are always available by phone.